Change your email address.
UPDATED 2026-08-01Settings → Account → Email. Enter the new address. We send a confirmation link to that new address — click it within 24 hours and the change takes effect. Your chat history, project context, and personal meal ledger stay attached to the same account.
You'll continue to receive account and billing notifications at the old address for 48 hours after the change, then everything moves to the new address. This overlap window catches any in-flight notifications.
If you've lost access to the old address and can't complete the confirmation, email support from any address you can reach (from a colleague's account, from a personal address if the old one was work). We'll verify identity through a combination of billing information (last 4 of card, billing zip code) and confirming details of your account (creation date, approximate chat count, most recent activity). Once verified, we manually update the email.
The meal ledger stays associated with the same account — you don't lose credit for any meals your subscription has funded. The monthly WFP receipt correspondence goes to whatever address is current when the receipt is issued.
Two-factor authentication is separate: if you have 2FA enabled, changing the email doesn't affect it. If you've lost access to your 2FA method as well, the identity verification process above still works, but takes longer (up to 3 business days).