“How long do you keep my data?” is a common question. This is the complete schedule.
User-generated content
Account data
Billing data
Telemetry + operational logs
Impact + donation data
Legal + compliance
When you delete your account
Account closure kicks off a 30-day soft-delete window. During that window your account is closed to sign-in but your chats + files can be restored on request. After 30 days: primary storage is purged; backups roll off within 35 more days. Retention required by law (billing records, subpoena responses) persists per the schedules above.