Remove a teammate.
UPDATED 2026-08-01To remove a member from your workspace: Settings → Team → click the member → Remove from workspace. Confirm. The seat is released immediately.
What happens to their chats depends on your organization's decision at removal time. You'll be presented with three options:
1. **Preserve chats, transfer ownership to an admin.** The chats stay in the workspace under a designated admin's account. Useful for offboarding when work continuity matters — a departing engineer's chats about a specific project remain accessible to the team lead. 2. **Preserve chats, keep with the removed member.** The person leaves the workspace but retains access to their own chats on a personal account (they'll be prompted to add a payment method within 30 days if they want to keep chatting; if they don't, chats are archived, not deleted). 3. **Delete chats entirely.** The chats are removed from LADLE within 24 hours. Meals already earmarked for those cycles are not reversed; those meals are already reserved in the meal fund and pooled toward the partnership threshold.
The removed member gets an email notifying them of the change and which option was selected. This is deliberate — silent removal without notification is a pattern we don't build.
Billing: the seat cost for the remaining portion of the current cycle is credited to your next invoice (not refunded to your card). If you removed 3 seats on day 15 of a 30-day cycle, you'll see a credit of $30 (3 × $10) on next month's invoice.
If you're removing someone as part of a broader offboarding checklist for compliance (SOC 2, HIPAA-adjacent, etc.), the "preserve, transfer to admin" option produces an audit trail with the transfer timestamp and admin username.